Subscription cancellation
You may cancel future renewal through the available billing controls. Access continues according to the billing period shown by the payment provider.
Refunds
Failed provider calls, canceled queued jobs and products rejected during publication review automatically return the reserved premium credit.
You may cancel future renewal through the available billing controls. Access continues according to the billing period shown by the payment provider.
For duplicate charges, technical inability to access the paid service or other billing errors, contact support with the charge date and account username. Requests are reviewed under applicable consumer law.
Exporting an archived product does not invoke a model or consume another credit.